Cancellation Policy
Cancellation Policy
RETURN POLICY
RETURN AND REFUND POLICY!!!
- We try our best to resolve any issues with our customers as quickly as possible. We return the product subject to the following conditions.
- In cases where refunds are given:
- ✅ If you have any problems with the product after receiving the product (eg: product breakage, tearing, misalignment, mismatch of details, mismatch of photo, mismatch of size (smaller or larger than the size you ordered) etc. In case you can accept the changed product, in that case you have to inform us within maximum 24 hours after receiving the product.
- ✅ If the product is broken or damaged, it means that there will be a problem. Within 24 hours of receiving the product, you have to make a complaint by making a video of one (1) minute with at least 3 pictures. If your complaint is true, the company will take appropriate action according to your wishes.
- ✅ However, it should be noted that due to lighting, resolution, corner of the monitor, the color may vary by 5% -10% which will not be considered as color difference. In this case you can accept the exchange product if you want.
- ✅No warranty or guarantee is given for electronic products. However, if there is a problem with the power / display / charging of these products, then you need to provide an unboxing video with appropriate information.
- If your complaint is true, exchange product or refund will be given
- ✅ If any payment is accepted after confirming the order, the product will be refunded within three (3) working days if it is not in stock.
- ✅ If there is any problem due to the authority, all the expenses will be borne by the authority of the company.
- ✅ If you want to return after receiving the product for any reason, you have to bear all the expenses as per the rules of the company and the refund money will be refunded through any mobile banking within three (3) days if the authority understands the product.
- ▶️ In cases where no return is given :-
- ✅If the product is not received due to a mistake in your address.
- ✅ If the mobile number is incorrect,
- ✅Address will be changed. In this case, you have to inform at least six hours before ordering, otherwise you have to order according to the new rules.
- ✅Don't like the product "or" I don't need the product now ".
- ✅No product is changeable unless there is a problem.
- ✅Once the goods are shipped from the supplier's warehouse, return is not possible. If you want to return during our stay in the war house, you have to pay the cost of returning the goods to the supplier and the shipment cost of the supplier.